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Louise Smart BA (Hons) ITEC
IGPP

RESUME
A specialist in stress management in the corporate
arena with experience of training and coaching senior executives as well as
staff at all levels to optimise performance and achievement. A private
practitioner who treats referrals for stress from psychiatrists, doctors and
company doctors .
Key skills include
 | personal development and emotional intelligence
training |
 | inspiring authentic positive communication among
groups and individuals |
 | sensitive listening skills |
 | understanding work and personal stress in groups
and individuals |
 | identifying and coaching towards optimum lasting
solutions |
 | building relationships through expert
interpersonal skills |
 | impacting the bottom line by improving
communications, performance and reducing absenteeism |
 | writing articles on stress |
 | specialist advisor in stress to media |
 | direct experience and marketing knowledge of spa
industry
Transferable skills
|
 | highly developed interpersonal skills- diplomacy,
confidentiality, negotiation |
 | capacity to build relationships and overcome
conflict between people |
 | ability to understand, listen, guide, motivate and
inspire |
 | ability to work with individuals and teams with
sensitivity, awareness |
 | humour and enthusiasm |
 | creative thinking and problem solving |
 | inspiring confidence |
 | self motivation |
 | writing, promotional and media experience |
 | keen aesthetic awareness of space, shape and form
- (theatrical training)
CAREER HISTORY
STRESS MANAGEMENT
Le Sport and La Source sister Spas , West Indies 1993 - 1994
. implemented stress management at the opening of La Source - October
1993
. assisted management and training of 20 new staff in spa treatments
. devised and delivered individual and group stress management programmes
Independent consultant to Pueblo Menorqin Spa - Menorca 1994
. wrote spa treatment programme glossary for English clientele
. advised and consulted on spa development
Stress Management Unit at London Bridge Hospital 1994 - 1999
. treated corporate referrals for stress sent by senior consultant
psychiatrist, Dr Anthony Fry.
Opened private practice in Central London
. seeing referrals from doctors and psychiatrists and self referrals for
stress
Corporate training and coaching 1996 - 2004
wrote and presented tailored programmes for groups and individuals at;
D J Freeman Solicitors
Nottingham Law School, Managing Partners' MBA Programme
NEXT PLC- senior executives
National Express
HSBC
AVIVA
Scotland Yard
Working Links
Barbican School for Girls
Corporate Coaching Ltd
Maine Tucker
Richmond Events- Communication Directors and Retail Forum
Listed with Legal and Educational Training Group - 2001
Central Law Training Ltd 1997 - 2001
.wrote and presented stress management course to lawyers as part of
in-house training and to the public sector
Spa Health Specialists 2000 - 2002
. consulted and advised clients on the best spa for stress, medical and
recreational needs
. organised international travel arrangements and all bookings
. liaised with overseas spa medical directors on treatment programmes
. wrote press releases and specialist inserts for brochure
. raised company profile with PR projects, advertising and web development
Emotional-Detox 2000 - 2004
. established and practiced Emotional-Detox, listed as a best therapy
and coach in Harpers and Queen 2003
Media 1994 - 2004
. contributed to and wrote articles for Practice Management (Law
Journal), Positive Health, Healthy, Holistic Health, Red, Daily Express,
Time Out , Evening Standard, Daily Mail, Sunday Mail, Independent ,Times,
Herešs Health ,Top Sante, Bella, Bride, Harpers and Queen and Spa World.
Radio - 2003
. wrote preparatory "Stressmas" PR material for Cohn and Wolfe for their
client Royal Mail. Represented Royal Mail on 10 different radio stations.
Previous Career - 1980 -1990
Trained and worked as a dancer and dance teacher as member of
International Association of Teachers of Dance.
EDUCATION
International Therapy Examination Council- 1991
. qualified in anatomy, physiology and holistic massage
International Guild of Professional Practitioners - 1991
. qualified and insured as practitioner in Stress Management
Laban Centre, Goldsmiths College, University of London 1978 - 1981
. Ba Hons Degree (2:1) and Diploma in Dance Theatre and Movement Study
St Clarešs School for Girls, Penzance, Cornwall: 1970 - 1975
Penzance Girls Grammar School: 1975 - 1976
Kingšs College Taunton: 1976- 1978
Personal details
Interests include dancing, swimming, reading, Pilates, arts.
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